TERMS OF USE
Effective Date: August 26, 2026 Last Updated: August 26, 2026
Version 1.3. This version replaces version 1.2. Version 1.2 remains registered and continues to govern acceptances made under it.
Section 01
Acceptance of terms
By accessing or using the RealEasy platform, website, and services (collectively, the "Platform"), you agree to be bound by these Terms of Use ("Terms") and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing the Platform.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and RealEasy Technologies Inc. ("RealEasy," "we," "us," or "our"), an Alberta corporation providing technology services.
Section 02
Platform description and nature of services
2.1 Technology Platform Only
RealEasy is exclusively a technology platform that provides digital tools, software, and infrastructure for direct peer-to-peer real estate transactions. We are not a real estate brokerage, agency, or advisory service.
2.2 What We Provide
The Platform provides:
- Document generation, which assembles documents from the terms the parties themselves enter
- Communication infrastructure between buyers and sellers
- Transaction workflow management software
- Electronic signature integration
- Cloud-based document storage
- Automated notification systems
2.3 What We Do Not Provide
RealEasy does not:
- Act as a real estate agent, broker, or representative
- Provide real estate advice or recommendations
- Negotiate on behalf of any party
- Estimate property value, suggest or recommend a listing price, or provide a comparative market analysis or any other opinion of value
- Propose, recommend or originate any term, condition, deadline or amount
- Guarantee any transaction outcomes
- Hold or manage trust funds or deposits
- Provide legal, financial, or tax advice
- Act in a fiduciary capacity for any user
Section 03
User eligibility and registration
3.1 Eligibility Requirements
You must be at least 18 years of age and have the legal capacity to enter into contracts. By using the Platform, you represent and warrant that you meet these eligibility requirements.
3.2 Account Registration
Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Identity Verification
Users may be required to complete identity verification through Didit, our identity verification provider. Failure to complete verification may limit Platform functionality.
Section 04
Fees
Listing a property on the Platform is free. There is no listing fee, no subscription, and no charge to browse, to make an offer, or to negotiate.
RealEasy charges a platform technology fee to a seller whose sale completes under a purchase agreement signed through the Platform. That fee is not created by these Terms. It is created by a separate Platform Agreement between the seller and RealEasy, which a seller signs before their listing is published, and which sets out:
- what the fee is;
- that no amount is owing unless and until a sale actually completes;
- which sales it applies to; and
- how the fee is paid.
The fee is exclusive of GST, which the seller pays in addition at the applicable rate.
Selling elsewhere costs you nothing. If you sell your property other than under a purchase agreement signed through the Platform, no fee is payable under the Platform Agreement. There is no protection period, and taking your listing down does not leave a claim behind. The one exception is a sale you have already accepted an offer on through the Platform: if that sale completes, the fee applies to it, whether or not the listing is still up.
If you are selling, read that agreement. Nothing in these Terms adds to, reduces, or varies it, and if these Terms and the Platform Agreement disagree about the fee or about a listing, the Platform Agreement governs.
The fee is charged for technology services and is not a commission for real estate services.
RealEasy does not process payments. The Platform has no checkout, takes no card details, and holds no funds of any kind.
Section 05
User responsibilities and prohibited uses
5.1 User Responsibilities
Users are solely responsible for:
- All decisions regarding pricing, terms, and conditions
- Verifying all information and conducting due diligence
- Compliance with all applicable laws and regulations
- The accuracy of all information provided
- Obtaining appropriate professional advice (legal, financial, tax)
- Understanding and fulfilling all contractual obligations
5.2 Property Listing Requirements
Users listing properties must:
- Be the registered owner of the property or otherwise entitled to sell it
- Be listing in their own interest and not on behalf of another person
- Provide accurate and complete information
- Comply with all applicable real estate laws and regulations
The Platform is for owners selling their own property. It may not be used by a person listing property on behalf of another for a commission or other compensation.
5.3 Prohibited Activities
Users shall not:
- Use the Platform for any illegal purpose
- Post false, misleading, or fraudulent information
- Impersonate any person or entity
- Take steps to avoid a fee payable under a Platform Agreement
- Scrape, mine, or harvest data from the Platform
- Interfere with Platform operations
- Use the Platform to carry on real estate brokerage
- Represent others in real estate transactions for compensation
Section 06
Intellectual property
6.1 Platform Ownership
All Platform content, features, functionality, software, and technology are owned by RealEasy and protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.
6.3 User Content
By submitting content to the Platform, you grant RealEasy a non-exclusive, royalty-free license to use, reproduce, store and display that content for the purpose of operating the Platform, including publishing your listing and generating transaction documents. This license does not extend to marketing or promotional use. Where we would like to use your content for marketing, we will ask you separately.
Section 07
Disclaimers and limitations of liability
7.1 No Professional Services
RealEasy does not provide real estate, legal, financial, or tax advice. The Platform is not a substitute for professional representation or advice. You should consult qualified professionals before making transaction decisions.
7.2 Platform Disclaimer
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.3 Generated Documents
Documents generated on the Platform are assembled from the terms the parties enter. They are not standard-form documents of the Alberta Real Estate Association or of any real estate board, and RealEasy is not affiliated with AREA, RECA, or any board. RealEasy does not warrant that a generated document is suitable for your situation or addresses every circumstance. Have your documents reviewed by your own Alberta lawyer.
7.4 No Valuation or Pricing Guidance
The Platform does not estimate what a property is worth, suggest a listing price, provide comparable sales for the purpose of pricing, or offer any opinion of value. Pricing decisions are yours alone.
7.5 Transaction Outcomes
RealEasy does not guarantee that any transaction will be completed, that a property will sell, or that any particular outcome will be achieved.
7.6 Limitation of Liability
RealEasy is not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, lost data, loss of goodwill, or loss arising from a transaction not completing.
RealEasy's total liability for any claim arising from or relating to these Terms or the Platform is limited to the greater of (a) the fees you have paid to RealEasy in the twelve months preceding the claim and (b) $500.
Nothing in this section limits liability for fraud, for fraudulent misrepresentation, or for any liability that cannot be limited or excluded at law.
Section 08
Indemnification
You agree to defend, indemnify, and hold harmless RealEasy and its affiliates, officers, directors, employees and agents from and against any claims, damages, obligations, losses, liabilities, costs and expenses (including legal fees) arising from:
- Your use of and access to the Platform
- Your violation of these Terms
- Your violation of any third-party right
- Any real estate transaction you enter into
- Any content you submit to the Platform
This indemnity does not apply to the extent a claim arises from RealEasy's own breach of these Terms or its own negligence.
Section 09
Dispute resolution
9.1 Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law provisions.
9.2 Arbitration Agreement
Subject to section 9.4, any dispute arising from or relating to these Terms or the Platform shall be resolved through binding arbitration under the Arbitration Act (Alberta), before a single arbitrator, seated in Red Deer, Alberta.
9.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
9.4 Claims You May Bring in Court
Section 9.2 does not apply to any claim within the monetary jurisdiction of the Alberta Court of Justice. Either party may bring such a claim in that Court. Nothing in this section prevents either party from applying to a court for interim relief.
Section 10
Regulatory position
10.1 Not a Brokerage
RealEasy is not licensed as a real estate brokerage under the Real Estate Act (Alberta) or in any other jurisdiction, and does not hold itself out as one. The Platform is operated on the basis described in section 2 — RealEasy provides software to people selling their own property, and does not represent any party, advise on price or terms, negotiate for any party, or hold funds.
10.2 User Compliance
Users are responsible for ensuring their use of the Platform complies with all applicable laws, including real estate, tax, and consumer protection laws.
10.3 Anti-Money Laundering
Users agree to comply with all applicable anti-money laundering laws and regulations. We may report suspicious activity to the appropriate authorities.
Section 11
Privacy and data protection
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Section 12
Third-party services
12.1 Integration Services
The Platform integrates with the following third-party services:
- Identity verification: Didit
- Authentication: Supabase Auth
- Electronic signatures: DocuSign
- Hosting, storage and infrastructure: Render, Vercel, Supabase
- Transactional email: Resend
- Analytics: PostHog, Vercel Analytics
- Maps: Mapbox
Our Privacy Policy states what each receives.
12.2 Third-Party Terms
Your use of third-party services is subject to their respective terms. RealEasy is not responsible for third-party services, content, or practices.
Section 13
Changes to these terms
We may issue a new version of these Terms. A new version does not take effect for you automatically. When a new version takes effect, you will be asked to review and accept it before continuing to use the Platform. Until you do, the version you accepted continues to govern your use.
Each version is recorded with its own effective date, and the version you accepted is retained.
Section 14
Termination
14.1 Termination by RealEasy
We may suspend or terminate your account where you breach these Terms, where we are required to do so by law, or where continued access would expose RealEasy or another user to material risk. Except where immediate action is necessary, we will give you notice and a reasonable opportunity to remedy the breach.
14.2 Effect of Termination
On termination your right to use the Platform ceases. Termination does not affect any Platform Agreement you have signed, any transaction already under way, or any agreement you have entered with another user. Provisions that by their nature should survive termination survive it.
Section 15
Miscellaneous
15.1 Entire Agreement
These Terms, together with the Privacy Policy, are the entire agreement between you and RealEasy regarding your use of the Platform. They do not replace or vary any Platform Agreement you have signed, which governs the matters it covers.
15.2 Severability
If any provision of these Terms is unenforceable, it is severed and the remaining provisions continue in full force.
15.3 Waiver
No waiver of any term is a further or continuing waiver of that term or any other term.
15.4 Assignment
You may not transfer these Terms or your rights under them without our prior written consent. We may transfer them to a successor to our business on notice to you.
15.5 Force Majeure
RealEasy is not liable for any failure or delay in performance due to circumstances beyond its reasonable control.
Section 16
Acknowledgments
By using the Platform you acknowledge that:
- Real estate transactions involve significant financial and legal risks
- You are not represented by RealEasy in any capacity
- You should obtain independent professional advice
- Electronic signatures are legally binding
- There is no cooling-off period for real estate purchases in Alberta
- You are responsible for your own decisions and their outcomes
Section 17
Contact information
RealEasy Technologies Inc. Email: support@getrealeasy.ca Address: Red Deer, Alberta, Canada
By clicking "I agree" or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.