Terms of Service

1. ACCEPTANCE OF TERMS

By accessing or using the RealEasy platform, website, and services (collectively, the "Platform"), you agree to be bound by these Terms of Use ("Terms") and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing the Platform.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and RealEasy Technologies Inc. ("RealEasy," "we," "us," or "our"), an Alberta corporation providing technology services.

2. PLATFORM DESCRIPTION AND NATURE OF SERVICES

2.1 Technology Platform Only

RealEasy is exclusively a technology platform that provides digital tools, software, and infrastructure for direct peer-to-peer real estate transactions. WE ARE NOT A REAL ESTATE BROKERAGE, AGENCY, OR ADVISORY SERVICE.

2.2 What We Provide

The Platform provides:

• Document generation, which assembles documents from the terms the parties themselves enter
• Communication infrastructure between buyers and sellers
• Transaction workflow management software
• Electronic signature integration
• Cloud-based document storage
• Automated notification systems

2.3 What We Do NOT Provide

RealEasy explicitly does NOT:

• Act as a real estate agent, broker, or representative
• Provide real estate advice or recommendations
• Negotiate on behalf of any party
• Estimate property value, suggest or recommend a listing price, or provide a comparative market analysis or any other opinion of value
• Propose, recommend or originate any term, condition, deadline or amount
• Guarantee any transaction outcomes
• Hold or manage trust funds or deposits
• Provide legal, financial, or tax advice
• Act in a fiduciary capacity for any user

3. USER ELIGIBILITY AND REGISTRATION

3.1 Eligibility Requirements

You must be at least 18 years of age and have the legal capacity to enter into contracts. By using the Platform, you represent and warrant that you meet these eligibility requirements.

3.2 Account Registration

Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Identity Verification

Users may be required to complete identity verification through Didit, our identity verification provider. Failure to complete verification may limit Platform functionality.

4. FEES

Listing a property on the Platform is free. There is no listing fee, no subscription, and no charge to browse, to make an offer, or to negotiate.

RealEasy charges a platform technology fee to a seller whose sale completes under a purchase agreement signed through the Platform. That fee is not created by these Terms. It is created by a separate Platform Agreement between the seller and RealEasy, which a seller signs before their listing is published, and which sets out:

• what the fee is;
• that no amount is owing unless and until a sale actually completes;
• which sales it applies to; and
• how the fee is paid.

The fee is exclusive of GST, which the seller pays in addition at the applicable rate.

Selling elsewhere costs you nothing. If you sell your property other than under a purchase agreement signed through the Platform, no fee is payable under the Platform Agreement. There is no protection period, and taking your listing down does not leave a claim behind. The one exception is a sale you have already accepted an offer on through the Platform: if that sale completes, the fee applies to it, whether or not the listing is still up.

If you are selling, read that agreement. Nothing in these Terms adds to, reduces, or varies it, and if these Terms and the Platform Agreement disagree about the fee or about a listing, the Platform Agreement governs.

The fee is charged for technology services and is not a commission for real estate services.

RealEasy does not process payments. The Platform has no checkout, takes no card details, and holds no funds of any kind.

Deposits and Trust Funds

RealEasy does NOT hold, manage, or process deposits or trust funds. All deposits associated with real estate transactions must be handled by the buyer's or seller's lawyer and deposited into a lawyer's trust account in accordance with Alberta law. Users are solely responsible for arranging deposit handling with their legal counsel.

5. USER RESPONSIBILITIES AND PROHIBITED USES

5.1 User Responsibilities

Users are solely responsible for:

• All decisions regarding pricing, terms, and conditions
• Verifying all information and conducting due diligence
• Compliance with all applicable laws and regulations
• The accuracy of all information provided
• Obtaining appropriate professional advice (legal, financial, tax)
• Understanding and fulfilling all contractual obligations

5.2 Property Listing Requirements

Users listing properties must:

• Be the legal owner or authorized representative
• Provide accurate and complete information
• Not be listing the property for commission or on behalf of others (unless specifically authorized)
• Comply with all applicable real estate laws and regulations

5.3 Prohibited Activities

Users shall NOT:

• Use the Platform for any illegal purpose
• Post false, misleading, or fraudulent information
• Impersonate any person or entity
• Circumvent Platform fees
• Scrape, mine, or harvest data from the Platform
• Interfere with Platform operations
• Use the Platform for commercial real estate brokerage
• Represent others in real estate transactions for compensation

6. OFFERS AND NEGOTIATIONS

6.1 Buyer Responsibilities

Users making offers on properties must:

• Have the financial capacity to complete the proposed transaction
• Provide accurate information about financing status and pre-approval
• Understand that submitted offers may create binding legal obligations
• Arrange their own financing, inspections, and legal representation
• Conduct independent due diligence on properties of interest

6.2 Clean Final Offer Process

The Platform facilitates a "Clean Final Offer" negotiation process where:

• All terms are negotiated digitally before any signatures are requested
• Changes to offer terms are tracked with timestamps and user identification
• Once both parties agree to final terms, the offer is sent for electronic signature via DocuSign
• A complete negotiation history is maintained for legal record purposes
• Signed agreements are legally binding under Alberta law

6.3 Electronic Signatures

By using the Platform's electronic signature features (powered by DocuSign), you acknowledge that:

• Electronic signatures are legally binding under the Electronic Transactions Act (Alberta) and federal law
• There is no cooling-off period for signed real estate agreements in Alberta
• You should review all documents carefully and consult with a lawyer before signing
• Once signed, agreements cannot be unilaterally withdrawn

6.4 Offer Conditions

Offers may include conditions such as financing approval, property inspection, or sale of existing property. Users are responsible for:

• Understanding the implications of all conditions
• Meeting condition deadlines as specified in the agreement
• Providing proper notice for condition waivers or non-fulfillment
• Understanding that failure to fulfill conditions may have legal consequences

7. INTELLECTUAL PROPERTY

7.1 Platform Ownership

All Platform content, features, functionality, software, and technology are owned by RealEasy and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.

7.3 User Content

By submitting content to the Platform, you grant RealEasy a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for Platform operations and marketing purposes.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

8.1 No Professional Services Disclaimer

8.2 Platform Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.3 Document Templates Disclaimer

All document templates are provided for informational purposes only. RealEasy does not warrant that templates are suitable for your specific situation or compliant with current law. Users must have all documents reviewed by qualified legal counsel.

8.4 No Valuation or Pricing Guidance

The Platform does not estimate what a property is worth, suggest a listing price, provide comparable sales for the purpose of pricing, or offer any opinion of value. Pricing decisions are yours alone.

8.5 Transaction Outcome Disclaimer

RealEasy does not guarantee any transaction will be completed, that properties will sell, or that any particular outcome will be achieved. Success depends entirely on market conditions and user actions.

8.6 Limitation of Liability

IN NO EVENT SHALL REALEASY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE FEES PAID BY YOU TO REALEASY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless RealEasy and its affiliates, officers, directors, employees, agents, and partners from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorneys' fees) arising from:

• Your use of and access to the Platform
• Your violation of these Terms
• Your violation of any third-party right
• Any real estate transaction you enter into
• Any content you submit to the Platform
• Your failure to obtain appropriate professional advice

10. DISPUTE RESOLUTION

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law provisions.

10.2 Arbitration Agreement

Any dispute arising from or relating to these Terms or the Platform shall be resolved through binding arbitration in accordance with the Arbitration Act (Alberta). The arbitration shall be conducted in Red Deer, Alberta, before a single arbitrator.

10.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. REGULATORY COMPLIANCE

11.1 No Brokerage Services

RealEasy is not licensed as a real estate brokerage under the Real Estate Act of Alberta or any other jurisdiction. We do not engage in activities requiring such licensure.

11.2 User Compliance

Users are responsible for ensuring their use of the Platform complies with all applicable laws, including real estate, tax, and consumer protection laws.

11.3 Anti-Money Laundering

Users agree to comply with all applicable anti-money laundering laws and regulations. We reserve the right to report suspicious activities to appropriate authorities.

12. PRIVACY AND DATA PROTECTION

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.

13. THIRD-PARTY SERVICES

13.1 Integration Services

The Platform integrates with the following third-party services:

• Identity verification: Didit
• Authentication: Auth0
• Electronic signatures: DocuSign
• Hosting, storage and infrastructure: Render, Vercel, Supabase
• Transactional email: Brevo
• Analytics: PostHog, Vercel Analytics
• Maps: Mapbox

13.2 Third-Party Terms

Your use of third-party services is subject to their respective terms and conditions. RealEasy is not responsible for third-party services, content, or practices.

14. MODIFICATIONS TO TERMS

We may issue a new version of these Terms. A new version does not take effect for you automatically. When a new version takes effect, you will be asked to review and accept it before continuing to use the Platform. Until you do, the version you accepted continues to govern your use.

Each version is recorded with its own effective date, and the version you accepted is retained.

15. TERMINATION

15.1 Termination by RealEasy

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

15.2 Effect of Termination

Upon termination, your right to use the Platform will cease immediately. Provisions that by their nature should survive termination shall survive.

16. MISCELLANEOUS

16.1 Entire Agreement

These Terms constitute the entire agreement between you and RealEasy regarding the Platform and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is held to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

16.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent.

16.5 Force Majeure

RealEasy shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control.

17. SPECIFIC WARNINGS AND ACKNOWLEDGMENTS

18. CONTACT INFORMATION

For questions about these Terms, please contact: