Contact
Ask us anything. Nobody calls you back to sell.
Questions about the platform, your listing, your account, or your fee. Your message goes to our support team, and we reply to the address you give us. No spam, and no obligation.
The same inbox this form reaches.
So we can see which listing you mean without asking.
Say so in your first line
Press and partnership notes route to the founders.
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Four fields. We reply by email.
Answered already
Most of what people write in about is on the FAQ.
These six come up the most. The short answer is here; the long one, and sixteen more, are on the FAQ page.
What does it cost to sell on RealEasy?
Free to list. On a completed sale, a flat platform technology fee set by your list price, plus GST.
Read the full answerDo I have to pay a buyer's agent?
No. If a buyer wants representation, that is their arrangement and their cost. No split comes out of your proceeds.
Read the full answerHow long does it take to list?
About ten minutes to submit. It publishes once it passes our quality review.
Read the full answerWhat if my home doesn't sell?
You owe nothing. The fee arises only on a completed sale to a buyer whose offer you accepted through RealEasy.
Read the full answerWill my home be on MLS® or Realtor.ca?
No. Those require a licensed member brokerage. Your listing lives on RealEasy, plus search and the yard sign we provide.
Read the full answerWho holds the deposit?
The buyer's lawyer, in their trust account. It never comes to RealEasy — we have no trust account and no payment processor.
Read the full answerBefore you write
Three things we will not answer, however you ask.
RealEasy is a technology platform, not a brokerage and not a law firm. Saying this up front saves you a message and a wait.
What to list your home for
You set your price. We don't generate a number for you and we don't suggest one.
Whether an offer is a good one
We'll show you every term of every offer in one place. Whether to take it is your call.
Anything that is legal advice
Ask a qualified Alberta real estate lawyer. The Law Society of Alberta keeps a public directory.
Everything else — how the form works, what a stage means, where your listing is, what your fee will be — is exactly what we’re here for.
You can start your listing and ask as you go.
Free to publish, about ten minutes to submit, and nothing owed unless your sale completes.